Question 1

Is there a minimum subscription period?

Accepted Answer

No, you can cancel anytime you want. You can choose to subscribe on a month to month basis or choose our yearly subscription plans for additional savings.

Question 2

What's included in the IPinfo Enterprise API response?

Accepted Answer

IPinfo Enterprise is designed for customers with over 1 million requests per month who need greater scale and flexibility. Rather than changing the structure of the our API responses, the Enterprise plan gives you access to multiple standalone APIs that can be used together or individually. These include: Geolocation & Privacy data IP Ranges API WHOIS Data API Reverse Domains API IPinfo Core API And other specialized endpoints. You can explore individual response formats in our developer docs, or get in touch to build the right setup for your business.

Question 3

How will you track my requests?

Accepted Answer

We track your API usage through your access token, which you include in each request. You can find your token in your dashboard. Your request volume is monitored against this token, and we’ll notify you by email as you approach your monthly plan limit — and again if you reach it.

Question 4

How can I keep an eye on my request volumes?

Accepted Answer

We display a graph of your request volumes that updates real-time. You can view your requests by heading to your Dashboard. We also send a weekly summary email about the requests you've made.

Question 5

How reliable is IPinfo’s API?

Accepted Answer

IPinfo's API is built for performance at scale, with 99.99% uptime and average response times of 50–200 ms. It supports up to 100,000 queries per second, making it a robust solution for real-time applications and enterprise-grade workloads. In the past year alone, we've processed over 1.95 trillion API requests, a reflection of the reliability and trust our infrastructure provides to developers and businesses worldwide.

Question 6

How are overages billed?

Accepted Answer

Overages are billed monthly at your plan's overage rate, prorated per request and rounded to the nearest $0.01. No minimum charge.

Question 7

What if I only go a few hundred requests over my quota? How much will it cost?

Accepted Answer

We bill each extra request at your plan’s exact PPQ (price-per-query) and round the month-end total to the nearest cent. Current PPQs are: Core: $0.000342 per request Max: $0.001297 per request Example (IPinfo Core plan) 237 extra requests × $0.000342 = $0.081054 → rounded on your invoice to $0.08. So whether you exceed your quota by 1 request or 999, you’re charged only for the traffic you actually send, never a full block.

Question 8

Can I download your IP data as a database?

Accepted Answer

Yes, IPinfo data is available as a downloadable database. However, this option is not included in self-serve plans. To access the database download, please contact our sales team for more information and pricing.

IPinfo Lite

IPinfo Core

IPinfo Max

IPinfo Enterprise

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