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TERMS OF USE

 

      1.   SCOPE OF AGREEMENT

The following Terms of Use ("Agreement") govern the use of websites located at bbb.org; and bbbmarketplacetrust.org (the "Sites"), which includes the websites of the International Association of Better Business Bureaus, Inc.; separately incorporated Better Business Bureau organizations in the United States and Canada; BBB Foundations; and BBB Institute for Marketplace Trust (collectively, "BBB"). By accessing the Sites, you, the end user of the Sites ("you"), agree to be bound by and comply with the terms and conditions of this Agreement, which constitutes a valid and binding legal contract between BBB and you. If, at any time, you choose not to accept the terms and conditions of this Agreement, you do not have permission to access or use the Sites in any manner, and you should exit the Sites immediately.


Please take a few minutes to read this Agreement carefully.


Please note: BBB makes no representations or guarantees that information, content, or other materials on the Sites are accurate. BBB asks users who submit content to affirm that any information in the content is accurate, but BBB does not verify the accuracy of the information submitted by users. All content on the Sites is provided solely to assist users in exercising their own best judgment, and you acknowledge and agree that your access and use of all content made available on the Sites are at your own risk.


      2.   GRANT OF LICENSE

BBB hereby grants to you a personal, revocable, limited, non-exclusive, non-sublicensable, and non-transferable license to use and access the Sites solely for your direct use and not for sale, republication, or aggregation, conditioned on your continued compliance with all provisions of this Agreement (including without limitation any external terms and documentation linked or referenced herein).

When using the Sites under the foregoing license, you shall not directly or indirectly (a) use the Sites to create, supplement, or compile data for any service, website, application, or documentation that performs substantially the same functionality as the Sites, (b) disassemble, decompile, reverse-engineer or use any other means to attempt to discover any underlying code, algorithms, or trade secrets of the Sites, (c) encumber, sublicense, transfer, distribute, rent, lease, time-share or use the Sites in any service bureau arrangement or otherwise for the benefit of any third party, (d) adapt, combine, create derivative works of or otherwise modify the Sites, (e) disable, circumvent, or otherwise avoid or undermine any security device, mechanism, protocol, or procedure implemented in the Sites, (f) use or access the Sites for any unlawful, fraudulent, deceptive, tortious, malicious, or otherwise harmful or injurious purpose, (g) remove, obscure, deface, or alter any proprietary rights notices on any element of the Sites or accompanying documentation, or (h) use the Sites in any manner which could damage, disable, overburden, or impair the Sites or interfere with any third party's authorized use of the Sites.


      3.   USER OBLIGATIONS

You represent that you are at least eighteen (18) years of age or the legal age of majority in your jurisdiction (whichever is greater) and will, at all times, provide true, accurate, current, and complete information (which you have all necessary rights, permission(s), or authority to provide) when submitting information to the Sites. In addition, you are responsible for compliance with all applicable laws, rules, and regulations with respect to your use of the Sites. If You access the Sites on behalf of any organization, your organization shall be bound to this Agreement and be liable for any breach by you. You represent that you have all rights, power, and authority to agree to this Agreement on behalf of Your organization.

The Sites are not intended for use or access by any individual under the age of thirteen (13) years, and BBB does not knowingly, willingly, or intentionally collect personal information from such individuals in any medium for any purpose.


      4.   INFORMATION AND PASSWORDS

You may be required to register an account to use the Sites or certain features of the Sites. Each registration is for a single user only, unless otherwise expressly agreed by BBB. Registration for access to and use of the Sites may also require access credentials, such as a username and a password, or adherence to other access requirements as designated by BBB in its sole discretion from time to time. You hereby agree to treat your access credentials as confidential and not to disclose such information to any third party without the prior express written consent of BBB, which may be withheld in its sole discretion. You shall immediately notify BBB if you suspect or become aware of any loss, theft, or unauthorized use of your login credentials. BBB will not be liable for any loss or damage arising from your failure (whether intentional or unintentional) to comply with these obligations. By submitting the requested information to the registration form on the Sites, you represent and warrant that the information you submit for registration is complete, true, accurate, and current in all respects. You must maintain and promptly update your submitted account information to ensure that such information is complete, true, accurate, and current. BBB reserves the right to suspend, terminate, or otherwise discontinue your account and/or pending registration if BBB has reasonable grounds to suspect that any information you have submitted is untrue, inaccurate, not current, or incomplete, or that your registration, account, or use of the Sites is in violation of applicable law or this TOU.


      5.   USER SUBMISSIONS

Certain features of the Sites may permit you to upload or submit User Content. "User Content" includes but is not limited to, any consumer or business text, images, photos, audio, video, location data, ratings, reviews, complaints, compilations, messages, business information, or other information that is publicly displayed by you. BBB asks users who submit User Content to affirm that any information in the content is accurate, but BBB does not verify the accuracy of the information submitted by users. BBB may use business information submitted by the User to create a BBB Business Profile.

By submitting User Content to any part of the Sites, you represent and warrant that:

  • You are the sole author and owner of any intellectual property protected User Content you submit;
  • You are solely responsible for any contributions, comments or postings you submit, including any feedback or questions;
  • All User Content that you post is accurate, complete, and true in all respects;
  • You are at least 18 years old or the legal age of majority in your jurisdiction, whichever is greater;
  • Your use and submission of the User Content does not violate this Agreement and will not cause injury to any person or entity;
  • You have not been offered, have not accepted, and are not entitled to receive any compensation in any form and from any party in connection with submitted User Content; and
  • You will indemnify, defend and hold harmless BBB, its officers, directors, employees and agents from any third party claim(s) and any damages, losses or injuries resulting from the display of your User Content.

You further agree and warrant that you will not:

  • Submit any User Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, discriminatory, or otherwise objectionable;