Question 1

Who is eligible for no-cost training with the Google AI Certificate?

Accepted Answer

This offer is specifically available to small and medium-sized businesses based in the United States. To qualify, your business must have 500 employees or less and possess a valid Employer Identification Number (EIN) . These scholarships are intended to help local businesses upskill their workforce and remain competitive by adopting essential AI skills through the Google AI training available on Coursera.

Question 2

What is the Google AI Professional Certificate?

Accepted Answer

If you want to learn how to use AI, the Google AI Professional Certificate is for you - no previous experience is required. This certificate was built by Google experts to provide hands-on practice with AI tools, so that you can build the skills and confidence to start using AI at your job. You’ll finish with a certificate that leading employers trust, and experience with AI tools that you can use immediately in your daily work.

Question 3

How do I apply and access the Google AI professional certificate offer for U.S. based small businesses?

Accepted Answer

To begin, your business will need to sign up for the scholarship program through the dedicated application page on Coursera . You will be asked to provide your business details and your EIN for verification. Once you have submitted your application, your eligibility will be reviewed. If your business is approved, you will receive a confirmation email with onboarding instructions. Typically, you and your employees will be able to access the training within 3 to 7 business days from the time of sign-up.

Question 4

Why should my business participate in this program?

Accepted Answer

By participating in this program, your team will learn how to use AI to sharpen business strategy, drive growth, and streamline daily operations. Instead of just learning theory, your employees will gain hands-on experience creating data-backed market research plans, generating custom marketing assets, and turning raw data into clear insights and visualizations. They will also learn to optimize daily communications and even build custom apps to tackle the most tedious tasks, all without writing a single line of code. Beyond the training itself, eligible businesses that activate this offer will also get three months of Google Workspace Business Standard at no-cost, providing your team with built-in AI solutions and enterprise-grade security.

Question 5

What is the Google Workspace Business Standard offer, and how does it help my business?

Accepted Answer

If your business is eligible for no-cost training through the Google AI Certificate via Coursera, you will also receive three months of no-cost access to Google Workspace Business Standard . This offer is valued at $42 per employee ($14/month per seat plus applicable local taxes) and is designed to provide your team with built-in AI solutions and enterprise-grade security. By signing up, you gain access to premium versions of Gmail, Docs, Drive, and Meet, all featuring Gemini AI built directly into your workflow. The plan also includes custom business email, 2 TB of storage per user, appointment booking pages, and advanced security features to protect your business data (terms apply)*. This promotion is exclusively available for new Google Workspace customers and supports a maximum of 300 seats under the no-cost period. If your business requires more than 300 users or wishes to explore different features, additional plans and seats can be managed and purchased through workspace.google.com. Please keep in mind that specific terms and conditions apply to the duration and eligibility of the offer*.

Question 6

Do I need to have my own website domain to sign up for the Google Workspace plan?

Accepted Answer

Because a custom email is included in the offer, your business needs to either have an existing domain or purchase a new one during the registration process. It is important to note that you cannot access the offer without a domain, as the very first step in the setup process is linking your account to a custom domain to generate your business-specific email addresses.

Question 7

What is the difference between Google AI Pro and Google Workspace?

Accepted Answer

Google Workspace is designed for businesses and provides premium versions of Gmail, Docs, Meet, and more with enterprise-grade security and built-in AI solutions, helping you and your employees to do your best work. The Workspace Business Standard plan also includes custom business email, 2 TB of storage, appointment booking pages, and more helpful features for your business and your employees. Google AI Pro allows individuals to get access to new and powerful features in Gemini, Flow, and Gemini Notebook as well as AI-powered assistance from Gemini directly in Google apps, with 2 TB of storage included.

Question 8

What is Make AI Work for You?

Accepted Answer

Make AI Work for You is a course designed specifically to help small and medium businesses use AI to get more done and grow their businesses. In this course, you’ll learn from small business owners how to delegate tasks, brainstorm solutions, and automate repetitive tasks with AI. This course teaches a variety of Google tools like Gemini Notebook, Gemini, and Google Vids, that will help you supercharge your business growth and save more time.

Question 9

What tools does Make AI Work for You teach?

Accepted Answer

You’ll learn how to use Gemini, Gemini Live, Google Workspace with Gemini and Gemini Notebook.

Question 10

Is Make AI Work for You free?

Accepted Answer

Yes, you can watch Make AI Work for You at no cost, on our Youtube channel .

Question 11

Who is Make AI Work for You for?

Accepted Answer

Make AI Work for you is for anyone eager to grow their careers or business, and looking to get more done, faster.

Question 12

What is the Make AI Work for You U.S. Tour for small businesses?

Accepted Answer

We’re offering an in-person version of the Make AI Work for You course for a limited time. This free workshop is touring the country in collaboration with local chambers of commerce with past stops including Columbus, OH, Dallas, TX, Grinnell, IA, Omaha, NE, Richmond, VA, San Diego, CA, and Washington, D.C.–with more stops planned for 2026

Question 13

How can I partner with Google to bring the Make AI Work for You tour to my city?

Accepted Answer

U.S. 501(c) organizations can request a 'Make AI Work for You' workshop through the Grow with Google Partner Program. Register here to get started. Please note that workshops are subject to availability.

Question 14

What is the Grow with Google Coaches program?

Accepted Answer

Grow with Google Coaches are local marketing experts and entrepreneurs who help small businesses grow. They offer live training and hands-on coaching on topics like how to improve productivity with AI, connect with customers, and sell products online.

Question 15

What business skills will I learn with the Grow with Google Coaches program?

Accepted Answer

The Grow with Google coaches teach a variety of business skills, including digital marketing strategies and small business sales . You can find your local coach on the coaches page here .

Question 16

What will I learn from the Make AI Work for You tutorials?

Accepted Answer

Make AI Work for You tutorials provide actionable lessons across marketing, finances, operations, and more. You’ll learn how to streamline customer service with AI-driven manuals, analyze finances by bringing data into Gemini Notebook, and improve customer relationship management by using Audio Overviews to quickly learn about a client’s business before a pitch. Whether you’re a solopreneur or a manager, these tutorials show you how to apply AI to the essential tasks that drive growth.

Question 17

What is the Gemini app?

Accepted Answer

The Gemini app is Google’s AI assistant designed to help you write, plan, and grow your business more efficiently. It offers specialized tools to streamline your daily workload, from Gemini Gems that act as your own team of AI experts to Gemini Live, which allows you to talk through ideas and practice for sales pitches or meetings in real time. By acting as a versatile collaborator, Gemini handles time-consuming tasks so you can focus on what matters most: growing your business.

Question 18

What can I use AI for in my business?

Accepted Answer

You can use AI in many different ways for your small business. Whether you want to use AI for customer service or AI for project management, Google AI tools can help your business save time, attract new customers, and make data-driven decisions. To learn more about how AI can help your business, you can watch the Make AI Work for You series on YouTube for free.

Question 19

Why should I use AI for my business?

Accepted Answer

AI can be a powerful time management tool to increase efficiency and streamline tasks in your business. By using AI for everything from brainstorming to creating automated workflows, you can use AI as your everyday assistant to stretch your resources further.

Question 20

How are small business owners using AI in their businesses?

Accepted Answer

In Make AI Work for You, you’ll hear from real small business owners who are using AI in marketing, AI in HR, AI in project management, and more.

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