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  • Dialogflow Common Documentation
    Edition comparison, support, and resources for building generative playbook-based, flow-based, or Dialogflow ES agents.
  • Dialogflow CX Documentation
    Guides, examples, and references for building advanced agents with flows and playbooks.
  • Dialogflow ES Documentation
    Guides, examples, and references for building agents with intents.
  • Conversational Agents console
    New user interface replacing the Dialogflow CX console for building agents with generative playbooks and flows.
  • Dialogflow CX Console
    Deprecated user interface for building agents with flows.
  • Dialogflow ES Console
    User interface for building agents with intents.
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  • Console
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  • Introduction
  • Conversational Agents console
  • Get started
  • Generative vs deterministic
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  • Build an agent using playbooks
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  • Conversational Agents console overview
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  • Agents
  • Prebuilt agents
    • Playbook-based prebuilt agents
      • Overview
      • Airline support
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    • Flow-based prebuilt agents
  • Playbook concepts
  • Playbooks
  • Playbook goals
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  • Code blocks
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  • Data store concepts
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  • Flow concepts
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  • Flows
  • Pages
  • State handlers
  • Intents
  • Entities
    • Entities
    • Entity options
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  • Parameters
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  • Generative flow features
    • Generators
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  • Prebuilt flow components
    • Overview
    • Account balance
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    • Address collection
    • Alphanumeric collection
    • Arrange appointment
    • Authentication
    • Authentication (Retail)
    • Cancel order
    • Credit card CVV collection
    • Credit card enrollment
    • Credit card expiration date collection
    • Credit card number collection
    • Credit card statement
    • Date of birth collection
    • Disputes
    • Exchange order
    • Feedback
    • Fraud and dispute (Retail)
    • Financial services steering
    • Greeting
    • Lock card
    • Lost and stolen card
    • Make a payment
    • Name collection
    • Numeric collection
    • Offers and deals
    • Open account
    • Order status